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Lincoln Institute
of Public Opinion Research, Inc.

5405 Jonestown Road, Suite #110
Harrisburg, PA 17112

Phone: (717) 671-0776
Fax: (717) 671-1176

2011 Pennsylvania Charitable Organizations Survey

by Lincoln Institute
 

Total Started Survey: 213

Total Completed Survey: 187 (87.8%)

Policy Issues

1. In general, do you think business conditions in Pennsylvania are BETTER, about the SAME, or WORSE than they were one year ago?


Response

Percent

Response

Count

BETTER7.5%16
ABOUT THE SAME52.8%112
WORSE39.6%84
answered question212
skipped question1

2. Looking ahead one year, do you expect business conditions to be BETTER, about the SAME, or WORSE than they are today?


Response

Percent

Response

Count

BETTER26.9%57
ABOUT THE SAME47.2%100
WORSE25.9%55
answered question212
skipped question1

3. Are employment levels at your organization HIGHER, about the SAME, or LOWER than they were one year ago?


 Response

Percent

Response

Count

HIGHER17.1%36
ABOUT THE SAME52.6%111
LOWER30.3%64
answered question211
skipped question2

4. Looking ahead one year, do you expect employment levels at your organization to be HIGHER, about the SAME, or LOWER than they are today?


 Response

Percent

Response

Count

HIGHER19.1%40
ABOUT THE SAME64.6%135
LOWER16.3%34
answered question209
skipped question4

5. What impact has the recent economic recession had on your organization?


 Response

Percent

Response

Count

SIGNIFICANT NEGATIVE IMPACT31.0%65
SOMEWHAT NEGATIVE IMPACT56.2%118
NO IMPACT4.8%10
SOMEWHAT POSITIVE IMPACT7.6%16
SIGNIFICANT POSITIVE IMPACT0.5%1
answered question210
skipped question3

6. Has the recent economic recession caused your organization to increase services, decrease services, or has the level of services provided remained about the same?


 Response

Percent

Response

Count

INCREASED SERVICES27.8%58
ABOUT THE SAME48.8%102
DECREASED SERVICES23.4%49
answered question209
skipped question4

7. Has your organization had to do any of the following as a result of the economic recession:


 YESNODON'T KNOW/ REFUSEDResponse

Count

LAY-OFF STAFF28.5% (59)69.6% (144)1.9% (4)207
REDUCE EMPLOYEE HOURS31.9% (65)66.2% (135)2.0% (4)204
CUT SALARIES11.8% (24)83.3% (169)4.9% (10)203
CUT OR ELIMINATE BENEFITS23.5% (48)73.5% (150)2.9% (6)204
DISCONTINUE SOME SERVICES36.1% (75)62.0% (129)1.9% (4)208
BORROW OPERATING MONEY21.6% (44)72.5% (148)5.9% (12)204
CANCEL OR POSTPONE EXPANSION PLANS36.2% (75)58.5% (121)5.3% (11)207
answered question210
skipped question3

8. If your organization receives state funding, has your level of funding INCREASED, DECREASED, or stayed ABOUT THE SAME over the past year?


 Response

Percent

Response

Count

INCREASED1.4%3
ABOUT THE SAME16.9%35
DECREASED44.4%92
DON'T RECEIVE STATE FUNDING37.2%77
answered question207
skipped question6

9. Would you say the current level of public trust in charities is:


 Response

Percent

Response

Count

HIGH15.7%33
MEDIUM61.4%129
LOW15.7%33
NO OPINION/REFUSED7.1%15
answered question210
skipped question3

10. Would you say the level of public trust in charities has IMPROVED or GOTTEN WORSE over the past couple of years?


 Response

Percent

Response

Count

SIGNIFICANTLY IMPROVED2.8%6
SOMEWHAT IMPROVED18.5%39
ABOUT THE SAME45.0%95
SOMEWHAT WORSE25.6%54
SIGNIFICANTLY WORSE1.9%4
NO OPINION/REFUSED6.2%13
answered question211
skipped question2

11. Do you think non-profit organizations should be required to register as lobbyists if they interact with the federal, state, or local government, or should non-profits be exempt from such requirements?


 Response

Percent

Response

Count

YES, SHOULD BE REQUIRED TO REGISTER28.9%61
NO, SHOULD NOT BE REQUIRED TO REGISTER38.9%82
DON'T KNOW21.8%46
NO OPINION/REFUSED10.4%22
answered question211
skipped question2

12. Has anyone from your organization registered as a lobbyist under the Pennsylvania Lobbying Disclosure Act?


 Response

Percent

Response

Count

YES6.7%14
NO83.3%175
DON'T KNOW/REFUSED10.0%21
answered question210
skipped question3

13. Do you understand what is required under the new Pennsylvania lobbying disclosure law and regulations?


Response

Percent

Response

Count

YES38.3%80
NO45.5%95
DON'T KNOW/REFUSED16.3%34
answered question209
skipped question4

14. Did your organization lobby the FEDERAL government on any public policy issue during the past year?


 Response

Percent

Response

Count

YES14.3%30
NO75.7%159
DON'T KNOW/REFUSED10.0%21
answered question210
skipped question3

15. Did your organization lobby STATE government on any public policy issue during the past year?


 Response

Percent

Response

Count

YES32.1%67
NO58.9%123
DON'T KNOW/REFUSED9.1%19
answered question209
skipped question4

16. Did your organization lobby any LOCAL government (county, city, borough, township) on any public policy issue during the past year?


 Response

Percent

Response

Count

YES17.4%36
NO71.0%147
DON'T KNOW/REFUSED11.6%24
answered question207
skipped question6

17. Does your organization PLAN to lobby government at any level on any public policy issue during the coming year?


 Response

Percent

Response

Count

YES30.6%64
NO50.7%106
DON'T KNOW/REFUSED18.7%39
answered question209
skipped question4

18. When it comes to your personal responsibilities for lobbying would you:


 YESNODON'T KNOW/ REFUSEDResponse

Count

BENEFIT FROM TRAINING53.1% (111)25.8% (54)21.1% (44)209
BENEFIT FROM FACE-TO-FACE BRIEFINGS39.8% (80)33.3% (67)26.9% (54)201
READ BRIEFINGS62.4% (128)16.1% (33)21.5% (44)205
answered question211
skipped question2

19. Do you provide health insurance to your employees?


 Response

Percent

Response

Count

CURRENTLY PROVIDE HEALTH INSURANCE77.4%161
PREVIOUSLY PROVIDED, BUT DISCONTINUED2.9%6
DO NOT PROVIDE, BUT PLAN TO IN THE FUTURE4.3%9
HAVE NO PLANS TO PROVIDE INSURANCE14.9%31
DON'T KNOW/REFUSED0.5%1
answered question208
skipped question5

20. If you provide health insurance, who pays the premium?


 Response

Percent

Response

Count

EMPLOYER PAYS FULL PREMIUM22.1%44
EMPLOYEE PAYS FULL PREMIUM0.5%1
SPLIT/MAJOR PORTION PAID BY EMPLOYER48.7%97
SPLIT/MAJOR PORTION PAID BY EMPLOYEE3.5%7
50/50 SPLIT EMPLOYER/EMPLOYEE5.5%11
DO NOT OFFER/WILL NOT OFFER INSURANCE15.6%31
DON'T KNOW/REFUSED4.0%8
answered question199
skipped question14

21. When it comes to providing social services, which level of government do you think operates most efficiently?


 Response

Percent

Response

Count

FEDERAL5.3%11
STATE14.8%31
COUNTY37.8%79
MUNICIPAL (LOCAL)15.3%32
DON'T KNOW/REFUSED26.8%56
answered question209
skipped question4

Organizational Issues

22. Since the beginning of the year has income to your organization from all sources:


 Response

Percent

Response

Count

INCREASED SIGNIFICANTLY1.6%3
INCREASED MODERATELY19.5%36
STAYED ABOUT THE SAME33.0%61
DECREASED MODERATELY33.5%62
DECREASED SIGNIFICANTLY10.3%19
DON'T KNOW/REFUSED2.2%4
answered question185
skipped question28

23. Generally speaking, from 2009 to 2010 did funding for your organization INCREASE, DECREASE, or STAY ABOUT THE SAME.


 Response

Percent

Response

Count

INCREASED21.6%40
STAYED ABOUT THE SAME34.1%63
DECREASED41.6%77
DON'T KNOW/REFUSED2.7%5
answered question185
skipped question28

24. Generally speaking, do you expect to see funding for 2011 INCREASE, DECREASE, or STAY ABOUT THE SAME as it was in 2010?


 Response

Percent

Response

Count

INCREASE21.9%40
STAY ABOUT THE SAME34.4%63
DECREASE42.1%77
DON'T KNOW/NO OPINION1.6%3
answered question183
skipped question30

25. Approximately what percentage of your funding in 2010 came from the following sources?


0-10%11-20%21-30%31-40%41-50%51-60%61-70%71-80%81-90%91-100%DON'T KNOW/ REFUSEDResponse

Count

FOUNDATIONS57.8% (104)10.6% (19)10.6% (19)6.7% (12)3.9% (7)0.0% (0)1.7% (3)1.1% (2)0.0% (0)1.7% (3)6.1% (11)180
FEDERAL FUNDING60.9% (106)8.6% (15)8.6% (15)2.3% (4)1.1% (2)2.9% (5)1.7% (3)1.1% (2)2.9% (5)1.1% (2)8.6% (15)174
STATE FUNDING50.6% (88)12.6% (22)8.0% (14)6.3% (11)2.3% (4)5.2% (9)1.7% (3)2.3% (4)2.9% (5)0.6% (1)7.5% (13)174
COUNTY/LOCAL FUNDING63.7% (107)14.3% (24)5.4% (9)3.0% (5)1.2% (2)1.8% (3)0.6% (1)0.6% (1)0.6% (1)0.0% (0)8.9% (15)168
INDIVIDUALS35.0% (63)16.7% (30)10.6% (19)7.2% (13)5.0% (9)1.7% (3)3.3% (6)2.8% (5)2.8% (5)7.8% (14)7.2% (13)180
PROGRAM FEES45.3% (81)14.0% (25)7.3% (13)6.7% (12)6.7% (12)2.2% (4)1.7% (3)2.8% (5)2.2% (4)2.2% (4)8.9% (16)179
answered question 186
answered question 27

26. How has the economy impacted these funding sources for your organization:


 SIGNIFICANT INCREASEMODERATE INCREASEABOUT THE SAMEMODERATE DECREASESIGNIFICANT DECREASEDON'T KNOW/ REFUSEDResponse

Count

FOUNDATIONS2.2% (4)8.4% (15)38.2% (68)22.5% (40)11.2% (20)17.4% (31)178
FEDERAL FUNDING0.0% (0)4.9% (8)27.4% (45)21.3% (35)12.2% (20)34.1% (56)164
STATE FUNDING0.0% (0)1.8% (3)23.4% (40)28.1% (48)21.1% (36)25.7% (44)171
COUNTY/LOCAL FUNDING0.6% (1)1.8% (3)39.5% (66)16.2% (27)9.6% (16)32.3% (54)167
INDIVIDUALS1.7% (3)19.0% (34)35.2% (63)25.7% (46)7.3% (13)11.2% (20)179
PROGRAM FEES1.2% (2)13.4% (23)46.5% (80)12.2% (21)5.2% (9)21.5% (37)172
answered question 184
skipped question 29

27. Generally speaking, do you have GREATER, ABOUT THE SAME, or LESS ability to fulfill your organization's core mission this year than in past years?


 Response

Percent

Response

Count

GREATER11.4%21
ABOUT THE SAME56.2%104
LESS31.4%58
DON'T KNOW/REFUSED1.1%2
answered question185
skipped question28

28. Does your organization use social media? (Check all that apply)


 Response

Percent

Response

Count

TWITTER41.5%59
FACEBOOK94.4%134
LINKED IN35.2%50
YOU TUBE32.4%46
BLOGGING18.3%26
GOOGLE+ (AS INDIVIDUALS TO PROMOTE YOUR ORGANIZATION)14.8%21
Other

•web site

• website

• e-mail list

• constant contact

• Four Square

• website

• yahoo

• developing

• constant contact

• USPS is still pretty social for some people.

• Own corporate website

• No

• Website

• web site, radio spots, local magazines

• goodsearch/goodshop

• we do not use

16
answered question142
skipped question71

29. Have you tried to raise money through social media?


 Response

Percent

Response

Count

NO68.9%126
TRIED, RAISED UNDER $1008.7%16
TRIED, RAISED $100-$99912.6%23
TRIED, RAISED OVER $1,0007.1%13
TRIED, RAISED OVER $10,0002.7%5
answered question183
skipped question30

30. Is your organization contemplating any type of material change in 2012?


 Response

Percent

Response

Count

MERGER2.7%5
LIMITED LIABILITY CORPORATION0.0%0
CLOSING YOUR DOORS1.6%3
EXPANDING OPERATIONS13.6%25
MOVING YOUR OFFICES6.5%12
NO CHANGE68.5%126
Other

• Delaying capital expenses

• expanding operations, moving offices, possibly emination of programs

• Significant reduction in staff

• Downsizing space

• Social enterprise additions

• Reduce service hours at some library locations.

• making major changes

• restructuring program fees

• Further program contraction

• training local volunteers to reduce travel expenses

• new building for existing programs

• several options above

7.1%13
answered question184
skipped question29

31. Have the new IRS Form 990 requirements caused any difficulties for your organization?


 Response

Percent

Response

Count

SIGNIFICANT DIFFICULTIES0.0%0
SOME DIFFICULTY15.8%29
NO DIFFULTY63.9%117
DON'T KNOW/REFUSED20.8%38
answered question183
skipped question30

32. Does your organization have difficulty hiring/retaining qualfied staff?


 Response

Percent

Response

Count

YES38.8%71
NO56.8%104
DON'T KNOW/REFUSED4.4%8
answered question183
skipped question30

33. If your organization does have difficult hiring/retaining qualified staff, what is the cause of that difficulty?


 Response

Percent

Response

Count

OUR SALARY OFFERS ARE LOWER40.4%38
FOR PROFITS OFFER BETTERS SALARY/BENEFIT PACKAGES21.3%20
INADEQUATE PREPARATIONS OF PROSPECTIVE EMPLOYEES7.4%7
INABILITY TO PROVIDE BENEFITS9.6%9
Other

• Combination of 1, 2 4.

• No difficulty

• We have a volunteer staff

• Not certain - multiple reasons

• N/A

• Salary lower; prospect of job/benefit loss always around

• management

• all volunteers

• location in downtown Harrisburg

• management/governance weakness

• Amount of work per position

• do not know

• lack of professionals in rural areas

• We have no funds for salaries, and are entirely a volunteer operation at this time

• All the above general preparation of workforce for the services provided

• instability of organization causes rapid turn over

• no benefits for PT

• all of the above

• Small labor pool for nurses health care workers

• all of the above

21.3%20
answered question94
skipped question119

34. Which issue(s) has your organization experienced challenges in regarding the recruitment of good Board members?


 Response

Percent

Response

Count

NON-PROFIT SCANDALS0.0%0
LIABILITY1.1%2
LACK OF TIME31.1%56
PEOPLE ALREADY COMMITTED TO OTHER ORGANIZATIONS32.8%59
NOT WILLING TO FUNDRAISE FOR OUR ORGAIZATION25.6%46
Other

• Again, it's a combination. You should allow "check as many as apply" to these.

• Our recruiting pool is limited exclusively to paralyzed veterans

• conflict of interest

• No issue recruiting board members.

• lack of time people already committed to other organizations

• Lack of time, over committed not willing to fundraise

• all volunteers

• unclear about expectations

• N/A

• All of the above

• Since I can't check more than one, we've encountered lack of time, already committed, and not willing to fundraise. Our official "other" was a person who was uncomfortable being publicly associated with a gay organization.

• You asked for Issues - but it would not let me select more than one. Liability, Lack of time,People already committed to other organizations and NOT WILLING TO FUNDRAISE

• no problems

• time + knowledge + board/management skills

• No Challenges

• Lack of time, lack of commitment, fundraising fears, traditional rather than self-governing paradigm

• bottom 3

9.4%17
answered question180
skipped question33

35. Would you regularly like to receive information on policy issues (state and national) that impact nonprofit organizations?


 Response

Percent

Response

Count

YES82.2%152
NO12.4%23
DON'T KNOW/REFUSED5.4%10
answered question185
skipped question28

36. IF YES, with what frequency would you like to receive information on state and national policy issues?


 Response

Percent

Response

Count

DAILY2.4%4
WEEKLY34.1%57
MONTHLY55.1%92
DON'T KNOW/REFUSED8.4%14
answered question167
skipped question46

37. IF your organization belongs to a professional association, what services that are not currently provided would you like to see added?


 Response

Count

Other

• Better education of the public about what a nonprofit, particularly a charity, is.

• online training

• no comment at this time

• Capwiz or other action links for advocacy on state and local issues Only national issues now. As issues of funding revert to states and counties the national needs to support the local levels in the new divide and destroy social services campaign from the ultra right in DC

• none

• n/a

• no cost training

• More active political advocacy

• group benefits plans, compensation studies

• Legal Counsel in HR issues

• no answer

• none

• Advocacy with state legislature

• More about the problems within the business, more of a positive approach

• Fundraising/Sponsorships/Grants Assistance

• More assistance in common policies tobe consistent in PA

• none

17
answered question17
skipped question196

38. What is your organization's biggest concern as you prepare for 2012?


 Response

Count

Other

• Republicans taking over what they haven't already plundered, gouged and pilfered.

• Expenses

• Sustainability

• Aging volunteers

• finances and planning

• PA budget for 2013

• Lack of understanding by the public about nonprofits, how to separate real, functional charities from frauds/those not doing the job.

• overhead

• Potential cuts to Medicare and Medicaid Funding

• budget

• Being able to generate enough income to sustain operations.

• Direction of the economy esp. real estate

• Building a board of directors that really works for us, and developing a culture of philanthropy at all levels of the organization.

• The economy and our funding.

• Funding mandated service delivery changes

• Funding for food for the food insecure and capitol for buidling improvements.

• We are a small start-up. Since we are able to keep going with small growth in such a difficult economy we are optimistic. Most difficult concern is the ability to provide health benefits and pay salaries to attract talent.

• membership - which is our primary source of income now

• Continued funding

• having enough available resources to meet the growing needs presented by our clients

• competing with other non-profits for funding/grants from foundations.

• Demand for services outstripping supply. Those cracks people were falling through occasionally have expanded to chasms of chaos. Wait lists for services are developing for persons in crisis. Housing for disabled does not begin to approach need. Staff burn out and leave. Mini model programs are huge success, but they are only funded for limited use and time. People are in programs like job training when there is no job at the end. People finish rehab programs ready to live independently but there are no vouchers for housing. 50,000 persons in Phila applied last March for PHA Section 8 ..... in one week when they opened the list. There is and was no real plan to expand housing as PHA is under federal control now. PA Legislators just got a 3% COLA. The Governor has requested all agencies to trim their budget again for 2012. There is a disconnect between the elected and the electorate. There is no COLA for the poor. Last year PA even cut the SSP by $5. There is no COLA for Non Profits serving the poor. Fundraising will have to be a priority for survival.

• cooperation of the board and the executive director and finding money to pay the executive director.

• clear realistic goals

• We are primarily funded through NIH grants. With more applicants and less available $$, our biggest concern is our continued ability to successfully compete for grants.

• Sustainability

• Financial

• Clients waiting for services on waiting lists, Rate cuts, unfunded mandates, rising healthcare costs

• State funding and getting muti-year commitment from local foundations to support operating and program expenses.

• Viablity to support our primary functions

• Having completed a strategic plan in 2011, our biggest concern is to secure funding for the enriched services our clients have requested.

• Further reductions in funding from governmental sources.

• decrease in funding

• The economy and its impact on revenue

• Funding

• membership renewal

• Increasing Special Events to form another stream of income

• funding

• No thaving a consistent income stream to replace loss of gov't funding.

• Investment markets, Medicare funiding

• eliminating accumulated deficit

• How to continue our services without significantly raising our fees to those we serve.

• Lack of full funding; i.e. appropriate rates for services rendered.

• The economy

• economic leadership and FD capability

• Recruiting active board members.

• Fundraising in an area with an unemployment rate higher than state and national averages.

• Individual program financial sustainability

• economic impact on funding

• MEMBER RETENTION AND CAPITAL FUNDING

• staff turnover

• more funding loss

• operating within our budget; staff morale

• Money

• Funding sources

• funding

• investment income instability

• Stress on employees to do more than just their own job because as funds go down positions are not replaced. And ability to continue to provide quality services

• Budget

• retaining donors

• Funding and audience development

• Meeting the increasing need for behavioral health treatment services

• funding uncertainty

• Budget and service delivery possibilities issues

• Ability to expand services. Funding levels. Recruitment of qualified direct care workers.

• funding, health care reform

• Funding -local and state

• Foundation funding and individual donations

• The continuing slow economy...

• Some of our major donors have passed away or are quite elderly and ill. This is a difficult time to move donors up in their contribution level. Also, the UW allocation pool keeps shrinking, and that has been a large source of funding for us. And the PAM debacle burned some of our major donors and has taken huge amounts of charitable dollars that used to be available to other charities.

• Ability to provide current services and add new ones

• Rate setting for services, and application ofarbitrary rate adjusment factors.

• Increased in client needs with same staff

• Maintaining current funding levels

• Revenue

• That we will have enough volunteers to meet the guidelines of our grant agreements.

• Putting butts in seats for our concerts.

• Funding and BOARD DEVELOPMENT

• That our federal funding is continued.

• Increasing the amount of donors

• sustainability

• funding

• Finding/retaining staff to support our new program efforts and with skill to manage the administrative/financial requirements

• Attracting clients

• Maintaining our funding in order to continue to drive our mission.

• Finding new donors to help support increase in number of people served.

• Making the same budget stretch farther as inflation and costs rise.

• Finding a venue in which to produce our services (theatrical productions)

• High tuition rates for students

• Economy

• uneasy national fiscal stability

• Fundraising.

• Meeting our current budget deficit and the propsect of even greater reductions in Federal/State support

• funding

• reimbursement for services

• Meeting budget.

• Meeting our budget and increasing the amount of children served

• raising funds

• Funding from Public and Community sources

• Raising enough funding for a major anniversary in 2013.

• Funding from the Government

• negative impact on people using state funded services due to state revenues and current administration; organziation may also lose funding, again impacting people we represent

• Maintaining a level of services to meet the needs of individuals with disabilities

• There may be more requests for assistance with no increase in budget.

• Poor economic conditions, loss of employment in local areas

• MONEY, staffing and clinic space, so we can apply for our state license.

• Declining State $.

• employee health insurance costs workforce development political pressures to make short-term decisions with long-term, negative consequences

• increased need from the community will continue to exeed the rate of increased giving.

• money to provide services.

• Government funding cuts and a plan by the government to eliminate services and service locations funded through DPW.

• significant shifts in government funding

• The state budget

• Our top management is reaching retirement age and are plannig to leave within the next three to five years. We are having diffuculty finding younger people with the same ethics.

• fundraising

• Getting the operating funds to stay open

• funding

• Increasing Revenues and Limiting Expenses to Balance the Budget

• Financial stability. Funding cuts from Government sources.

• Funding - government private

• Continued economic downturn will erode funding streams

• The economy

• Unknown changes to the Federal health laws and regulations.

• funding and space

• Funidng>> Expansion for new exhibit/program>>Staff maintenance

• strategic planning and capacity building

• Increased funding to hire/retain quality advocates.

• stability of funding if economic conditions, weakened perhaps by the European sovereign debt issues, worsens

• Board leadership

• funding

• need to increase our fundraising efforts

• Increasing revenue

• Capacity--we keep outgrowing our capacity for providing good service.

• government reminbursement rates via Medicaid and CHIP

• Balancing our budget and recruiting members

• Foundations scaling back grants due to shrinking investment portfolio from poor economic times.

• Expansion plans of the county that place us in direct competition.

• Continuing to provide the highest quality service possible as we serve more people.

• $$

139
answered question139
skipped question74